Compared to most leading cloud storage platforms, SpiderOak is crazy expensive. SpiderOak is a costly cloud storage platform that puts its faith in customers prioritizing top-quality encryption over cost. The pCloud Crypto add-on costs only $47.88 a year, or $125 for a lifetime subscription. PCloud, on the other hand, provides end-to-end encryption at more affordable prices. MEGA is similarly expensive, and boasts almost like-for-like features but offers many higher-capacity plans (up to 16TB). Therefore, its competitors are other premium providers such as pCloud (opens in new tab) and MEGA (opens in new tab). We’ve already identified SpiderOak as a premium cloud storage provider that emphasizes top-class security policies. So if security is a priority for you, then SpiderOak won’t disappoint. This type of encryption means no one, not even SpiderOak employees, can see your files or the metadata associated with your account.Īll of SpiderOak’s US-based data centers also benefit from 24/7 physical security and numerous data redundancy measures, to ensure your data is safe in case of a weather or network-related disaster. SpiderOak: SecurityĮnd-to-encryption is one of the main selling points of SpiderOak One Backup, and underpins the company’s claims of “unparalleled protection” for your data.Įnd-to-end encryption means files are encrypted before leaving your device, so that they are indecipherable both in transit (when your files are moving between your device and the SpiderOak servers) and at rest (when files are stored on SpiderOak’s servers). Unfortunately, without a premium plan, we were unable to find any contact numbers for SpiderOak. However, it is also possible to submit a support request via an online form on the website.

If you need to troubleshoot any issues with the platform, you will likely find the answer on the support website. There are many how-to articles and tutorials on topics, ranging from setup to restoring data and resolving syncing problems. Like all top cloud storage platforms, SpiderOak One Backup enables customers to make use of an extensive support website. We received a reply to our request in just under 12 hours (Image credit: SpiderOak) This is a more secure way of sharing files on the internet, and almost guarantees your files will only be seen by the intended recipient. Share Room meanwhile is a web-based interface that enables users to share files via temporary, self-destructing links. While this might still result in the loss of some recently updated files, it certainly beats a total loss of your files and photos. If you become the unfortunate victim of a malware attack or other type of cybercrime, the Point in Time Recovery feature will help you restore your cloud storage account to a time before the malware or ransomware infected your drive. Like all great data recovery tools, this feature won’t be helpful until it saves the day.

This isn’t a surprise, however, as SpiderOak One is primarily a consumer-oriented product. Unfortunately, we’re also somewhat disappointed by the lack of business or team-specific features.

SpiderOak isn’t the most feature-rich cloud storage platform, but it covers all the most important bases, such as file sharing, drag-and-drop functionality, and file thumbnails. Although not rich in features, SpiderOak nails the fundamentals (Image credit: SpiderOak)

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